🚚 Avlora Shipping Policy
Fast. Reliable. Handled with care — just like your skin.
✨ Our Shipping Promise
At Avlora, we know you're excited to start your skincare ritual. That's why we work hard to get your order packed, dispatched, and delivered to your doorstep as quickly as possible — with every product carefully handled to arrive in perfect condition.
📦 Order Processing Time
| Order Type | Processing Time |
|---|---|
| Standard Orders | 1–2 Business Days |
| Orders placed on weekends/holidays | Processed next business day |
| High-demand periods (sales, launches) | Up to 3–4 Business Days |
⏰ Orders placed before 12:00 PM PKT on a business day are prioritized for same-day processing.
🌍 Shipping Destinations & Delivery Times
🇵🇰 Domestic Shipping (Pakistan)
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery | 3–5 Business Days | Calculated at checkout |
| Express Delivery | 1–2 Business Days | Calculated at checkout |
| Free Shipping | 3–5 Business Days | FREE on qualifying orders |
🌐 International Shipping
| Region | Estimated Delivery | Cost |
|---|---|---|
| Middle East | 5–10 Business Days | Calculated at checkout |
| Europe & UK | 7–14 Business Days | Calculated at checkout |
| North America | 7–14 Business Days | Calculated at checkout |
| Rest of World | 10–20 Business Days | Calculated at checkout |
🌐 International delivery times may vary due to customs clearance, local postal services, and public holidays in the destination country.
🎁 Free Shipping
We love rewarding our customers! Enjoy free standard shipping on all domestic orders that meet our minimum order threshold.
- ✅ Free shipping is automatically applied at checkout when your order qualifies
- ✅ Applicable to standard delivery within Pakistan only
- ❌ Not applicable to express delivery or international orders
📬 Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with your tracking number and a link to track your package in real time.
You can track your order by:
- Clicking the tracking link in your confirmation email
- Visiting the courier's website and entering your tracking number
- Contacting us at avlorastore76@gmail.com with your order number
📱 Tracking information may take up to 24 hours to update after your order is dispatched.
📦 Packaging
Every Avlora order is packed with love and care. We use secure, protective packaging to ensure your products arrive in pristine condition — because first impressions matter, even in a box.
- 🌿 We are actively working toward more sustainable and eco-friendly packaging options
- 🎀 Orders may include a branded insert, sample, or a little surprise — because you deserve it
⚠️ Important Shipping Notes
- Address Accuracy: Please double-check your shipping address before placing your order. Avlora is not responsible for delays or non-delivery due to incorrect address information provided by the customer.
- Failed Deliveries: If a delivery attempt fails and the package is returned to us, we will contact you to arrange re-delivery. Additional shipping charges may apply.
- Customs & Duties (International): International orders may be subject to customs duties, taxes, or import fees charged by the destination country. These charges are the sole responsibility of the customer and are not included in the product or shipping price.
- Delays Beyond Our Control: Avlora is not liable for shipping delays caused by courier issues, extreme weather, customs holds, or other circumstances beyond our control. We will always do our best to keep you informed.
😟 Lost or Damaged Shipments
We take every precaution to ensure your order arrives safely. However, if your package is lost or arrives damaged, please contact us immediately.
For damaged orders:
- Take clear photos of the damaged packaging and product
- Email us at avlorastore76@gmail.com within 48 hours of delivery
- We will arrange a replacement or refund promptly
For lost orders:
- Check your tracking link for the latest status
- Allow 2–3 extra business days beyond the estimated delivery date
- If still not received, contact us and we will investigate with the courier on your behalf
📬 Contact Us
Have a shipping question? We're here to help.
📧 Email: avlorastore76@gmail.com
🌐 Website: theavlora.store
⏰ Response Time: Within 24–48 business hours
Avlora reserves the right to update this shipping policy at any time. Please check this page regularly for the most current information.
Last Updated: April 2026